Please read these policies before ordering any products from us.

Design and Production Time:
Every Tami Bar-Lev headpiece is 100% handmade at our studio with great attention to the smallest detail, using Tami’s original techniques. Given the handcrafted nature of each of our designs, minor differences between each piece may occur and be barely noticed. We use only top of the line silk and real freshwater pearls in all our designs. We use crystals, glass beads and semiprecious stones in our work. In most cases we use Swarovski crystals or rhinestones – This is specified in every product page.

All Tami Bar-Lev pieces are made-to-order and we do not hold stock. Every product in our shop has a production time – specified in the product page. (2-5 weeks).  Please take this production period under consideration before you place your order. The shipping days, according to your choice, will be added once the piece is ready for shipping.
We highly advise you not to wait for the last moment with your order, allowing some extra time in case of delays. There may be unforeseeable customs delays and unpredictable weather related delays.
Let us know if you have a need for a rush order, at info@tamibarlev.com

Local Taxes:
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These fees are not associated with Tami Bar-Lev (N.B.L ltd) and are at the customers own expense. All packages no matter what courier method will be subject to customs, duties or taxes. We cannot mark our purchased shipments as “gifts” on customs documents.

Shipping:
We use FedEx for shipping (average of 3-5 business days, delivery confirmation and online tracking) or in some cases you can choose the ECO shipping service (average of 12-16 business days, delivery confirmation and online tracking). Shipping costs and options will be visible and added to your shopping bag. If you are ordering more than one item, we will ship them together using FedEx. In the case of ordering more than one item, you might consider purchasing in separate orders, and therefore will arrive in separate packaging.

Payment:
All products are made to order- which means we basically create the headpiece especially for you in a custom-made manner. Due to the delicate nature of the pieces we create, and the handcraft work, we cannot offer refunds or exchanges.
All transfers conducted through Tami Bar-Lev are handled and transacted through PayPal to guarantee your protection. For the option of using wire transfer as payment method, please contact us via email at info@tamibarlev.com

Tami Bar-Lev reserves the right to amend any information, including prices, sale items, technical specifications, terms of purchase and product offerings without prior notice.

If you have any more inquiries on any matter, please contact us at info@tamibarlev.com